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사회복지사 폭력피해 경험이 이직의사에 미치는 영향: 우울의 매개효과

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Alternative Title
The Effects of Social Workers’ Violence Experience on Turnover Intention: The Mediating Effect of Depression
Abstract
본 연구는 사회복지사가 경험하는 폭력피해 경험이 우울 및 이직의사에 미치는 영향에 대한 분석 연구이다. 사회복지사의 폭력 피해 경험은 사회복지사들에게 신체적 정신적인 어려움과 함께 직무만족도 하락과 이직 등을 가져오는 중요한 문제이다.
본 연구는 한국사회복지사협회의 2020년 사회복지사통계연감 자료 중 민간에 근무하는 사회복지사 3,698명을 분석하였으며, Spss win 프로그램과 Process Macro를 활용하였다.
분석 결과 사회복지사가 경험하는 폭력피해 경험을 살펴보면, 언어폭력을 1회이상 경험한 비율은 34.8%, 신체적 폭력을 1회 이상 경험한 비율은 8%, 성희롱 및 성폭력을 1회 이상 경험한 비율은 7.3%, 직장내 괴롭힘을 1회 이상 경험한 비율은 7.5%로 조사되었다.
회귀분석 결과 폭력 피해경험이 많을수록 우울이 높고, 이직의사가 높은 것으로 나타났다. 폭력피해 경험이 이직의사에 미치는 영향에 대한 우울의 매개효과를 분석한 결과 폭력피해 경험은 이직의사에 직접적인 효과를 가지고 있으며, 우울을 매개로 하여 간
접적인 영향을 미치고 있는 것으로 분석되었다. 하위 영역에서는 언어적 폭력과 직장내 괴롭힘 피해경험이 이직의사에 직접적으로 우울을 매개로 간접적인 영향을 미치는 것으로 분석되었다.
이에 따라 사회복지사의 폭력을 예방하고, 폭력경험에 따른 우울과 이직의사를 감소시키는 정책, 그리고, 직장내 괴롭힘을 예방하는 사회복지사 안전에 관한 법적 제도적 보완 등의 정책을 제시하였다.

This study analyzes of the impact of social workers’ experiences of violence on depression and intention to leave. Social workers are professionals who assist people who experience difficulties in social functioning. It has been shown that social workers experience much violence in the helping process, and this experience of violence not only brings physical and mental difficulties to social workers, but also experiences various difficulties such as reduced job satisfaction and job turnover. In order to achieve the purpose of this study, 3,698 workers in private social welfare facilities were analyzed among the 2020 Social
Workers Statistical Yearbook data conducted by the Korean Association of Social Workers.
In the experience of violence experienced by social workers, the rate of experiencing verbal violence at least once was 34.8%, the rate of experiencing physical violence at least once was 8%, and the rate of experiencing sexual harassment and sexual violence at least once was 7.3%. and the rate of experiencing workplace bullying at least once was 7.5%.
As a result of regression analysis, it was found that the more violence experience, the higher the depression and the higher the turnover intention. The violence experience affects depression and turnover intention. The more violence experience, the higher the depression and turnover intention. As a result of analyzing the mediating effect of depression on the effect of violence experience on turnover intention, it was analyzed that the experience of violence damage had a direct effect on turnover intention and had an indirect effect through depression.
The policy implications of these analysis results are as follows. First of all, the verbal violence experienced by social workers is experienced by 1/3 of the surveyed subjects, and it is found to have a negative effect on depression and willingness to leave, indicating the need for measures to reduce it. Second, workplace bullying also negatively affects depression and intention to turnover, so it is necessary to prepare legal and institutional supplementary devices for the safety of social workers to prevent social workers from being bullied by their bosses or colleagues at work.
Author(s)
오승환
Issued Date
2023
Type
Article
Keyword
사회복지사폭력경험직장내 괴롭힘우울이직의사Social workerviolence experienceDepressionBullying in the workplaceTurnover Intention
DOI
10.33471/ILA.40.3.11
URI
https://oak.ulsan.ac.kr/handle/2021.oak/17953
Publisher
공공정책연구(구 법정리뷰)
Language
한국어
ISSN
2384-0439
Citation Volume
40
Citation Number
3
Citation Start Page
279
Citation End Page
311
Appears in Collections:
Social Science > Social Welfare
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