정보시스템 부서의 업무 프로세스 리엔지니어링에 관한 연구

Abstract

본 논문에서는 기업 내 정보시스템 부서(ISD)를 위한 업무 프로세스 리엔지니어링(BPR)의 필요성을 제시하고, ISD를 위한 BPR을 추진할 경우, 현재 ISD의 상황과 ISD를 위한 BPR 실행비중과의 관계는 어떠한지를 500개 기업을 대상으로 우편을 ?結淪? 설문 조사를 통하여 실증적으로 분석해 보았다. 연구의 결과로서 ISD를 위한 BPR의 실행비중에 영향을 미치는 상황 요인은 ISD의 관리방식, 기술력, 시스템 현황으로 분류되어졌고, ISD를 위한 BPR의 실행비중은 관리체계, 업무 및 역할체계의 두 요인으로 분류되어졌다. 이러한 요인들을 채택하여 여러 통계기법을 이용하여 실증적 분석을 시행한 결과, 첫 번째로 ISD의 관리방식과 시스템 현황은 ISD를 위한 BPR 실행비중 요인인 관리방식과 업무 및 역할체계 모두에 영향을 미친다고 분석된 반면, ISD의 기술력 현황은 ISD를 위한 BPR 실행비중 요인 중 업무 및 역할 체계에만 영향을 미치는 것으로 나타났다.

The research presents the necessity of business process reengineering(BPR) for information systems department(ISD) and empirically analyzes the relationship between the current conditions of ISD and the relative importance of BPR implementation for ISD through a mail survey of five hundreds corporations. The results of analyses show that the situation factors affecting the relative importance of BPR implementation for ISD are classified as management style, technology, and systems of ISD and that the relative importance of BPR implementation for ISD is classified as systems of management and business & roles. The results also show that both management style and system of ISD have effect on systems of management and business & roles of BPR implementation and that the present condition of technology of ISD has effect on the system of business & role of BPR implementation.

The research presents the necessity of business process reengineering(BPR) for information systems department(ISD) and empirically analyzes the relationship between the current conditions of ISD and the relative importance of BPR implementation for ISD through a mail survey of five hundreds corporations. The results of analyses show that the situation factors affecting the relative importance of BPR implementation for ISD are classified as management style, technology, and systems of ISD and that the relative importance of BPR implementation for ISD is classified as systems of management and business & roles. The results also show that both management style and system of ISD have effect on systems of management and business & roles of BPR implementation and that the present condition of technology of ISD has effect on the system of business & role of BPR implementation.