기업간 전자상거래 성공요인의 조직성과에 미치는 영향에 관한 실증적 연구

Abstract

본 연구는 정보시스템과 전자상거래 연구의 이론을 바탕으로 기업간 전자상거래 성공요인이 조직의 성과에 미치는 영향을 분석한 실증적 연구이다. 300개의 울산지역 기업을 대상으로 실시한 설문조사를 통하여, 기업간 전자상거래를 실시하고 있는 71개의 기업을 대상으로 분석한 결과는 다음과 같다. 첫째, 전자상거래의 성공요인인 전자상거래 촉진기반, 최고경영자의 혁신성, 전략적 정보시스템 계획, 최고경영자의 정보기술 지원 및 몰입, 그리고 의사소통이 조직의 성과에 영향을 미치는 것으로 나타났다. 둘째, 전자상거래의 성공요인 중에서 최고경영자의 혁신성이 조직의 정량적 및 정성적 성과에 영향을 가장 크게 미치는 것으로 나타났다.

An empirical research for the relationship of business to business electronic commerce (B2B EC) success factors and organizational performance is conducted, based on a theoretical background of the information systems and electronic commerce research. To make this more precise, the following question is taken into consideration: Do B2B EC success factors contribute to the organizational peformance? The research design employs a mail survey questionnaire for gathering from amongst 300 firms located in Ulsan metropolitan city. From this mail survey we gathered 71 reponses from the top managers of electronic commerce. The result of our analysis represents the following major findings: (1) Each of B2B EC success factors(EC infrastructure, top management's innovation, strategic IT planning, top management's IT support and commitment, and communication) influences the quantitative and qualitative performances of organization. (2) Top management's innovation turns out to be the most influencing factor.

An empirical research for the relationship of business to business electronic commerce (B2B EC) success factors and organizational performance is conducted, based on a theoretical background of the information systems and electronic commerce research. To make this more precise, the following question is taken into consideration: Do B2B EC success factors contribute to the organizational peformance? The research design employs a mail survey questionnaire for gathering from amongst 300 firms located in Ulsan metropolitan city. From this mail survey we gathered 71 reponses from the top managers of electronic commerce. The result of our analysis represents the following major findings: (1) Each of B2B EC success factors(EC infrastructure, top management's innovation, strategic IT planning, top management's IT support and commitment, and communication) influences the quantitative and qualitative performances of organization. (2) Top management's innovation turns out to be the most influencing factor.