KLI

울산광역시 소비자상담 현황 및 과제

Metadata Downloads
Alternative Title
The Present and Future Development of Consumer Counseling in Ulsan Metropolitan City
Abstract
이 논문은 울산광역시를 대상으로 하여 소비자상담업무를 전담하고 있는 행정기관, 민간 소비자단체 및 울산에서 소비자상담을 가장 활발하게 벌리고 있는 백화점 두 곳을 조사대상으로 선정하여 소비자상담실태를 조사하고 문제점과 발전방향을 제시함으로써 울산광역시 소비자행정과 소비자단체를 활성화하고, 백화점의 고객만족경영을 수립하는데 필요한 정보를 제공해 주고자 한다.
The purpose of this paper was to provide the information enforcing the consumer support administration in local government, activating private consumer organization and enhancing the customer satisfaction in department store in Ulsan metropolitan city. For this purpose the data of consumer counseling practiced in private consumer organization, local government and department store in Ulsan Metropolitan city during 1998.
The purpose of this paper was to provide the information enforcing the consumer support administration in local government, activating private consumer organization and enhancing the customer satisfaction in department store in Ulsan metropolitan city. For this purpose the data of consumer counseling practiced in private consumer organization, local government and department store in Ulsan Metropolitan city during 1998.
Author(s)
서정희백재화염수경
Issued Date
2000
Type
Research Laboratory
URI
https://oak.ulsan.ac.kr/handle/2021.oak/4447
http://ulsan.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000002024487
Alternative Author(s)
Seo,Jeong-heeBack, Jae-hwaYeum, Su-kyong
Publisher
생활과학논문집
Language
kor
Rights
울산대학교 저작물은 저작권에 의해 보호받습니다.
Citation Volume
1
Citation Number
2
Citation Start Page
73
Citation End Page
86
Appears in Collections:
Research Laboratory > Journal of human ecology
Authorize & License
  • Authorize공개
Files in This Item:

Items in Repository are protected by copyright, with all rights reserved, unless otherwise indicated.